Why I Love What I Do

By Jessica | Permalink | 2 comments | March 15th, 2007 | Trackback

I really do love my job, and yet there are moments when I’m apt to forget why what we do here at BootsnAll is so cool. Even saying we’re here to help out the independent traveler doesn’t come close enough sometimes. So when we get feedback from customers like the one I read today, it warms the cockles of my heart (whatever cockles are):

Just wanted to thank you for all the advice that your site provided for me on Portland, OR. The top 10 things to do was very helpful, as well as the information on the specific neighborhoods in Portland. This was the first vacation as a party of one for me. Your site helped me to plan my trip and to feel like I knew what to expect before I got there. Also, the info on traveling alone was great and helped me to be more excited than scared about what I was about to encounter. Thank you for everything and keep up the good work!

Now that’s a reason to go to work everyday, if I ever needed one. Not only were we able to help this person out with resources about what to see and do while visiting our fair city of Portland, we also provided a confidence boost so traveling alone wasn’t as scary as it otherwise could be. And we did all of it without ever meeting or talking to this person. It’s a new world out there - what constitutes a “community” is changing - and I think this is as great an example of what makes a community work as anything.

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