Lost Hat

This is kind of a funny email that came through our customer service email today. Random!

I’m having a hard time finding the right Powells Contact Us option.

Problem:
Last Sunday we were in your Burntside store, and I believe I left a grey Stetson cap in the children’s section.

I would be much idebted to Powells (a Portland favorite place) if someone there could check to see if it was turned in and mail it to me: XXXXXXX

Naturally, I expect to pay shipping costs. And don’t worry if it will be crushed in the mailing, I’ll deal with it at this end.

Many thanks!

XXXXX